12/9/2023 0 Comments Butterfly cookie cutter![]() ![]() We have tested all our items and they do stamp correctly and have found that it is best to use a shortbread dough left to rest in the fridge or a mixture not to sticky for cookies.įor best results with these designs we recommend cutting around the stamped print. ![]() Some off our cutters have designs that you may have trouble stamping. (Buyer is responsible for incorrect address postage fees and for re-postage costs including post office returns to sender for non pickup)Īfter this time we will work with you to find a solution. Please make sure your address is correct to time of purchase as we are not responsible for any incorrect addresses or additional re-postage fees. US and Canada and all international, tracking only option is available. We do combine items for shipping when possible.Īustralia Post estimate delivery range from 5-15 working days once posted but please allow up to 4 weeks for Australia and 6 weeks for International. (Please note express can still take more then one day for delivery) Please choose the shipping upgrade option if you are concerned about items going missing as we can not be held responsible for items once they leave out hands if they are not tracked. A express upgrade can be added to this listing for Australia. We post with Australia Post and and try to keep costs as low as possible with the ever rising postage fees. Please be aware that pieces are delicate and should be worn with care. Item must be returned undamaged in in original packaging. If your item is damaged in transit please provide images within 48 hours and item will be replaced, no refunds will be given. There is no refund or exchange on earrings or cookie cutters/stamps due to hygiene. Sorry we do not accept refund or exchange on custom or personalised items. Refunds and ExchangesĬustomer satisfaction is important to us please contact us if you have any concerns and we will do our best to work out a solution. This is more common with metallic paints however paint is permanent. *Painted products may have a fine layer of residue present after painting. This can cause sharp edges so do not wear if damaged. Surface clean with a non-scratching cloth.Īvoid exposure to hot water / heat / moisture as this may cause damage.ĭo not apply to much pressure or force as this can cause damage/ breakage/ snapping/ bending. Take off your jewellery when using chemicals, applying makeup, lotions, hair spray, showering or swimming. This might remove/destroy the finish/look. If you want to update painted jewellery we recommend using quality acrylic or enamel paint.ĭo not shower, soak or submerge in water/liquids/chemicals. How can I update/transform my jewellery/care instructions If you do not respond we will unfortunately have to cancel the order. Occasionally we may contact you if we have a question or require more information to complete your order. *Custom orders usually have an added cost due to the fact that they are unique one off items. Please contact us with any enquiries and we can discuss.Īll custom orders must be approved by you, then your item will be produced and posted. Returns & Exchanges I gladly accept cancellationsįrequently Asked Questions Custom and personalized orders Like our facebook page to keep up to date with new items and sales : *Sorry we offer no refunds or exchanges due to hygiene. ![]() *Please note that all computer screens vary in their colour profile so the actual colour on the item may appear different onscreen. This is to ensure enough time for the parcel to be delivered or returned if there is an error with your address or any other custom problems.Īfter this time we will work with you to find a solution. Postage time frames are a guide only and parcels can be held up by customs or for other reasons so for this reason no claims can be made prior to 60 days for international deliveries. This is based on what we have seen but please allow up to 6 weeks for any custom delays. If at any time we overcharge you we will refund the difference.įor international orders it takes approximately 3 to 5 weeks for delivery from Australia. We do combine items for shipping when possible. We post with Australia Post and try to keep costs as low as possible with the ever rising postage fees. If I do have some in stock they will be posted within 3 days. (Please contact us if you require a specific colour & we can try to accommodate however no guarantee)Ĭutter: measures approx 7 cm (2.75 inch) in height and 10.8 cm (4.25 inch) in width.Īll items are made to order so please allow up to 14 days. This item is 3D printed by us with an Eco-Friendly PLA.Ĭolour available will depend on the PLA we have in stock.
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